Shipping / Insurance And Storage
WVA does not charge any fees for selling your bottles, what your bottles sell for is what you will get less any shipping fees, see T&C's.
A 12% Buyers commission will be added to your won lots Hammer Fee at auction end. All winning bidders will get 3 days (72 hours) after auction end to pay for ALL WON LOTS. After this time a Late Payment Fee will be added to your order, this is a further 3% of the hammer fee. Please pay promptly.
WVA'S shipping to Mainland UK will be £9.50 per delivery for parcels 10kg and below, Parcels above 10kg will be charged at DHL shipping rate, please see the Shipping Rates PDF below.
Shipping outside the UK will be charged by Package Weight and Destination at the Courier Rate.
Due to Brexit shipping to the EU may now Incur import charges/VAT to your shipping destination. The buyer is responsible for checking and paying these import fees for there respective countries before bidding.
Refunds will not be given for returned parcels due to non payment of your countries import fees. Items can be re-listed in the next Auction.
Guidance on shipping zones and charges can be found in the PDF below:
When Checking out to pay for your Bottles the website will default to Shipping costs with Courier Insurance at 3% of the Hammer Price. If you do not wish to Insure your Parcels then Please choose Normal Courier Delivery Option. Insurance is advised.
If lots are shipped and something happens during courier transit, WVA will not be held responsible or entertain making a claim against the courier company for uninsured items. Items are insured against Breakage and loss NOT LEAKAGE.
Bottles can be stored at WVA for a small fee of £4.00 per order. (This is a one off payment per order) the maximum of 1 year is allowed for bottles to be stored, after this time the owner will be contacted for shipping.
A Late Payment Fee of 3% of the Hammer Price will be added to all orders not paid within 3 days (72 hours) of Auction end. Please pay Promptly.
DHL COLLECTION FROM YOUR DOOR T&C'S :-
WVA Whisky Auctions can offer free DHL collection from your door. This is solely a booking service to assist you getting your bottle to us. if you require packing advice please get in contact.
Free collection is available for bottle/s worth £1000.00 or more in total. Bottle/s worth less than this will be charged a £9.50 fee for collection. If you require insurance for your bottles then this must be asked for, and will be at the senders expense.
PLEASE NOTE :- WVA does not take any responsibility for any parcels that are Damaged, Broken, Leaking or Lost in transit. it is the senders responsibility to pack there bottles Very Well and take out insurance if required. The sender is also responsible for providing any further information/documentation required by DHL in the process of a claim, Failure to do this will result in an unsuccessful claim. if parcels are uninsured then a claim will not be entertained.
SHIPPING AND INSURANCE INFORMATION TO THE USA:-
WVA ships to the following states in the USA :- ALASKA, CALIFORNIA, DISTRICT OF COLUMBIA, IDAHO, LOUISIANA, NEBRASKA, NEW MEXICO, NEW YORK, OREGON, VIRGINIA, WYOMING, VERMONT, MAINE, MASSACHUSETTS, RHODE ISLAND, CONNETICUT, NEW JERSEY, DELAWARE, MARYLAND, TEXAS, FLORIDA
If the insurance option is chosen when shipping to the USA your parcel will only be insured for its journey within the UK to the 3rd party logistics, Once the parcel leaves the UK it will not be insured.