Shipping, Insurance And Storage

Everything you need to know about shipping your whisky, protecting your purchases and storing your bottles with WVA.

1. Bottle Storage
We offer flexible storage options for customers who wish to combine purchases from multiple auctions before arranging delivery.

Standard Storage: £5.00 + VAT per bottle, per month.

60 Days' Free Storage
Want to combine bottles from different auctions into one shipment? We offer a complimentary 60-day storage period to make this easier.

To take advantage of this service:

Select "Collect in Store" at checkout.
Enter "60 DAYS FREE STORAGE" in the Order Notes section.
Arrange collection or shipping within 60 days.
After the complimentary period, standard storage charges of £5.00 + VAT per bottle, per month will apply.

Any outstanding storage charges must be settled before bottles can be released or shipped.

2. UK & International Shipping
WVA offers reliable shipping throughout mainland UK and to a wide range of international destinations.

UK Shipping
Mainland UK deliveries are charged according to our DHL Express shipping rates, plus VAT.

Please refer to our Shipping Rates PDF for full pricing.

Shipping Weight Calculations

Shipping charges are calculated using the following standard weights:

• Standard bottles (50cl–1 litre): 2kg per bottle.
• Bottles with large or heavy presentation boxes: Charged according to their actual total shipping weight.
• Multiple-bottle lots: Each standard bottle is calculated at 2kg.
• Miniature bottles: 0.20kg per miniature.
• For example, five standard bottles will be calculated as a 10kg shipment.

International Shipping
Shipping outside the UK is charged according to the destination country and the applicable rates in our international shipping guide.

View UK & International Shipping Rates

3. Shipping Insurance
We recommend insuring your purchases for additional peace of mind during transit.

Insurance Options
At checkout, courier insurance is automatically included at 3% of the total hammer price.

If you prefer to ship without insurance, simply select the "Normal Courier Delivery" option.

What Does Insurance Cover?
Courier insurance covers:

• Loss during transit.
• Breakage during transit.
• Please note: Insurance does not cover leakage.

Insurance is valid for 30 days from the date of shipment, subject to the courier's terms and conditions. Claims must be made within this period.

Uninsured Shipments
Customers who choose to ship without insurance do so at their own risk.

WVA cannot accept responsibility for loss or damage during transit or pursue courier compensation claims for uninsured shipments, subject to applicable law.

Alternative Delivery Instructions
If you instruct the courier to leave your parcel with a neighbour, in a garage, designated safe place or at another location outside your specified delivery address, you do so at your own risk.

4. International Import Duties & Taxes
Customers receiving shipments outside the UK are responsible for checking their country's import regulations and any applicable customs duties, taxes or charges before bidding.

All import duties, VAT and customs charges are the responsibility of the buyer.

Unpaid Import Charges
If a customer refuses or fails to pay the applicable import duties or taxes, WVA will not request the return of the shipment.

This may result in the bottles being withheld, seized or otherwise lost, and refunds will not be provided, subject to applicable law.

European Shipping Restrictions
We are currently unable to ship to the following EU countries:

Czech Republic, Estonia, Hungary, Greece, Sweden, Romania.

Please check shipping availability before placing your bids.

5. Free DHL Collections for Sellers
We make consigning your whisky as straightforward as possible, with complimentary DHL doorstep collections for qualifying consignments.

Free Collection Eligibility
Free DHL collection is available for consignments meeting either of the following criteria:

• 5 bottles or more, or
• A minimum total consignment value of £500.

This service allows sellers to arrange collection directly from their doorstep, without needing to organise their own courier.

Packing & Collection Responsibilities
Our DHL collection service is a booking service designed to help sellers transport their bottles to WVA.

All bottles must be securely packed before collection. If you need packing advice, please contact our team.

WVA does not accept responsibility for inbound consignments that are damaged, broken, leaking or lost during transit, subject to applicable law.

Sellers are responsible for:

• Ensuring bottles are securely and appropriately packed.
• Arranging transit insurance where required.
• Providing any documentation or information requested by DHL when making a claim.

Failure to provide the necessary information may result in an unsuccessful claim. Claims cannot be pursued for uninsured shipments.

6. Shipping to the United States
WVA offers shipping to a wide range of US destinations through specialist third-party logistics arrangements.

Eligible US States
We currently ship to the following US states and Washington, DC:

AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WA, WI, WV and WY.

Shipping availability is subject to applicable regulations and courier arrangements.

US Import Duties & Tariffs
Any applicable US import duties, tariffs or customs charges are the responsibility of the buyer and must be settled before shipment where required.

Important Insurance Information
For shipments to the United States, courier insurance covers only the UK portion of the journey, up to delivery to our third-party logistics provider.

Once the parcel leaves the UK, it is no longer covered by this insurance.

US Shipping Limits
A maximum of 6 bottles may be shipped per box.

Orders containing more than six bottles must be divided into separate shipments, each booked individually with our third-party logistics provider.

Each standard bottle is calculated at 2kg for shipping purposes.

Each box is treated as a separate shipment, even when multiple boxes are being delivered to the same recipient.

For larger orders or questions about US shipping, please contact our team before bidding.

Need Help With Shipping or Storage?
Whether you're arranging delivery, combining purchases, organising a collection or shipping internationally, our team is always happy to help.

Get in touch with the WVA Team and we'll guide you through the process.